Most business takes place online nowadays. If you are a business owner, then you need to make sure that your business’s website is well-designed. A badly designed website can destroy your reputation, as well as your customer’s experience shopping with you.
However, there are many more reasons why you need a good website beyond customer experience. If you want to learn about them, then you are in the right place. This post will tell you definitively how the quality of your website can make or break your business.
Table of Contents
User Experience
If your site isn’t designed well, then visitors to it will encounter problems, like slow loading speeds. Your site’s design isn’t the only thing that you need to think about when it comes to site performance, though. You also need a good host. If you don’t have a good host, then your site will be slow and could experience a lot of downtimes. A high frequency NVMe VPS host is what you should be looking for, because these hosts offer faster speeds and greater capacities, meaning your site will perform better. You can choose between managed and unmanaged hosting servers.
First Impressions
If consumers come across your website on the internet after searching keywords relative to your niche, then a badly designed website could cause them to leave without signing up for your site’s newsletter or making a purchase. People have a very low tolerance for badly designed websites today. The reason for this is that there is really no excuse for not having a good website, due to the wide availability of web designers and template services online. People will just think that you are lazy if your website isn’t any good.
Search Engines
Most visitors to your website will come from search engines. However, if your site isn’t designed well, then you won’t rank highly on any of the major search engines. The lower you rank the less likely consumers will be to find your website. If consumers can’t find your website then they will end up shopping with competitors who rank higher than you. Bear in mind, the easiest way to increase your site’s ranking is to employ an SEO service to manage your site’s marketing and optimization. These services can also help you with other types of marketing, like content and email marketing.
Visitor Conversion
Another reason that it’s important to have a good website is so that when people do find your website through search engines, you can then convert them into leads, or directly into customers. Visitor conversion is impossible if your site doesn’t look professional (and doesn’t work). After all, why would any right-minded person consider doing business with a company that hasn’t taken steps to ensure that its website works properly and looks good? There are so many other businesses to choose from on the internet that it makes no sense to take a chance on a lazy one.
Better Marketing
When your site looks better, it’ll be easier for you to market yourself. The reason for this is quite simple: if your site doesn’t look good and doesn’t work, then no matter how hard you market yourself, every potential lead that you generate will abandon your site as soon as they see it. However, by improving your site, you will then be able to convert the leads you generate from marketing into customers, or at least convince them to sign up for your site’s newsletter (which then gives you a chance to market to them via email).
Consistent Branding
An important element of a well-designed site is consistent branding. If your site isn’t consistent with the branding that you have published elsewhere online (i.e., on your social media pages), then consumers might think that they have gotten the wrong website—they might also think that you are no longer in business. Make sure that your branding is consistent across all of your digital spaces. The more consistent your branding is, the more professional you will look in the eyes of consumers. Consistent branding is very easy to achieve, just make sure that you use the same colors, logos, fonts, and slogans on your website and on social media.
Industry Collaboration
A lot of start-up businesses collaborate with other businesses in their industry or niche. However, if your site doesn’t look good then no business is going to want to collaborate with you. If you make a collaboration proposal, then the first thing that businesses are going to do is to visit your site and see what you’re all about. However, if your site is well-designed, features a lot of useful information, and demonstrates that you take your image seriously, they will be a lot more open to working with you.
Site Navigability
Even if consumers are willing to persist and use your site despite it not being designed very well, a poorly designed site could make it impossible for them to do so. Consumers might find it hard to navigate your site. If consumers can’t navigate your site then they won’t be able to make purchases or find out any important information, like your contact details. The best way to ensure that your site is designed with user navigation in mind is to employ a professional web designer and get them to create a site for you, rather than using a template site.
Making Sales
Finally, and following on from the last point made, if your site isn’t designed well (and consumers can’t find their way around it) then they may not even be able to make purchases. If your consumers can’t buy things, then you can’t make sales. However, this is only really relevant to your site if it is an e-commerce site. If it is not, then people will not be buying things online anyway. That said, you still need a site that’s professionally designed, that works well, and is easy to use.
You need to invest a lot of time and effort into your website. If it doesn’t look good, then people might not want to do business with you. People that do want to do business with you in spite of your website’s poor performance may not even be able to, as already mentioned. You can hire a professional web design service to create your site for you. You should also ensure that you use a good host.